PREPARING
FOR INTERNATIONAL PRESENTATIONS: The Humor Perspective
From Tom Antion's book, Wake 'em Up Business
Presentations. To order this book
click here.
Direct comments or questions about this article to
Tom Antion,
Box 9558, Virginia Beach, VA 23450. (757) 431-1366 Fax (757) 431-2050, Email
orders@antion.com,
Other articles by Tom Antion:
Make Your Next Meeting Truly Memorable,
20 Questions BEFORE Hiring a Speaker,
20 Ways to Add Fun and Excitement to Your Next Meeting
Room Set-Up for Maximum Mirth.
Tom's Banquet Tips
Stage Fright Strategies
Eleven Articles for Speakers
100 Question Speaker Quiz
FREE Book Chapter from Wake 'em Up Business Presentations
FREE Complete Text from Wake 'em Up Business
Presentations Warning! This is a large file.
Comments and anecdotes on this subject are welcome and will be
credited if used in revised edition of Wake 'em Up.
United States audiences are becoming more and more diverse. It is
your responsibility as a professional presenter to be aware of
and acknowledge significant portions of the audience that come
from differing backgrounds. If you are presenting in a different
country, again, it is up to you to find out about local customs
and types of humor that are appreciated in that local. The
response to humor is quite different for different cultures.
Paying close attention to this fact will give you a greater
chance of connecting with international audiences in and out of
the U.S. You will also be more aware of etiquette and customs
that will make you a welcome presenter anywhere you go.
If you are not familiar with your intended audience, in your pre-
program research you might ask, "How diverse is your group? Or do you have members
from other countries?" The answers to these
questions will help you plan your strategy for connecting with a
particular audience.
I was doing my planning for a presentation in Baltimore, Maryland
and found out that twenty-five percent of the audience was Asian
Indian. I knew nothing about the Indian culture and didn't have
long to plan. What I did know was the Dunkin' Donut store near my home was owned and run
by Indians. That was a good excuse to stop in, down a few eclairs, and do some research. I
told the
proprietor what I was trying to accomplish and he was glad to
help. Out of all the information he gave me about humor in India,
I only used one line. That was all it took to connect. The line
was, "I want to tell all my new Indian friends I'm sorry Johnny
Lever couldn't make it." Johnny Lever was one of the top
comedians in India. They lit up and I went on with the program.
If your local donut shop isn't run by the appropriate nationality
for your next presentation, don't worry. There are other
sure-fire methods to get the information you need. If you are presenting outside the US,
get the opinion of local people before you attempt to use humor. If you are presenting in
the U.S., seek out members of the nationality to whom you are presenting. If you don't
happen to know any, you can always call their embassy. I've called our State Department,
The World Bank and even Voice of America for information. Just tell the receptionist you
want to speak to someone from the country of interest. Don't forget to tell them you want
to converse in English.
*****In Hong Kong you would never beckon someone by putting your hand out and curling your index finger back and forth. Why? Read on. *****
When presenting to foreign audiences you must check your humor
carefully so you don't accidentally offend someone. In some
countries you may hear people openly joking on television about
subjects that would be taboo in the U.S. That doesn't mean you
can attempt to joke about the same subjects in your presentation.
Even if your humor is OK, you need to become familiar with other
customs in the country in which you are presenting. Customs are
quite different around the world. It is easy to make mistakes
when you are in a totally new environment. You'll never get the
audience to laugh if you accidentally do something offensive. A
good resource that gives you a fun look at customs in other
countries is the book Gestures: The Do's and Taboos of Body
Language Around the World by Roger Axtell. I'll talk more about
the science of gestures in Chapter 10, but this book gives lots
of information on things to do and not to do when in a foreign
country. Here's just a few serious mistakes that could easily be
made during a presentation that would offend:
1. In Columbia if you wanted to show the height of an animal you
would hold your arm out palm down and raise it to the appropriate
height. If you are trying to show the height of a person you do
the same thing, but your palm is on edge. So, if you meant to
show the height of a person, but you did it palm down as we normally would in the U.S.,
you would have either insulted the person by treating he or she like an animal or you
would have confused your audience because they would now think that you were actually
talking about an animal that had the name of a person. See how crazy this can get.
2. I've got another animal problem for you. In Hong Kong,
Indonesia and Australia you would never beckon someone by putting your hand out and
curling your index finger back and forth (like you might do to coax someone on stage with
you). This gesture is used to call animals and/or ladies of the night and would be
offensive to your audience.
3. In Latin American and the Middle East people stand much closer while conversing. If you
were interacting with a person from one of these cultures and you backed away to keep a
normal U.S.
personal space, you would be sending a very unfriendly message.
Asians, however typically stand farther apart. Your understanding
of this will keep you from chasing them all over the stage. Keep
this in mind too if you go into the audience to interact with
them. Since they are seated, you control the interpersonal space.
Sometimes your mistakes are funny. Hermine Hilton, the well known memory expert, tells of
a presentation in Nigeria where she tried to pronounce the names of members of the
audience and innocently added innuendo. She said everyone was falling on the floor with
laughter. Most foreign audiences do appreciate your effort to speak their language.
Here's a few more international tips I've run across:
1. You might think you are putting your audience to sleep in
Japan, but don't worry. In Japan it is common to show
concentration and attentiveness by closing the eyes and nodding
the head up and down slightly. -- Then again, maybe you really
are boring.
2. Applause is accepted as a form of approval in most areas of
the world. In the United States the applause is sometimes accompanied by whistling. If you
hear whistles in many parts of Europe, you better run because it is a signal of
disapproval.
3. If your were finishing a presentation in Argentina and you
waved goodbye, U.S. style, the members of the audience might all
turn around and come back to sit down. To them the wave means,
"Hey! Come back." In other parts of Latin American and in Europe
the same wave means "no."
The book I previously mentioned has hundreds of tips that will
help keep the audience on your side when you present outside the
U.S. Another good and inexpensive source of international
background information is the Culturgram published by the David
M. Kennedy Center for International Studies, which is part of
Brigham Young University, located in Provo, Utah. Each Culturgram is a four page
newsletter that gives you an easy to understand overview of the country of your choice. It
includes customs and common courtesies, along with information about the people and their
lifestyle. References point you toward additional study resources. Currently Culturgrams
are available for 118 countries.
Visual
Regardless of one's nationality and culture, cartoons and comic
strips are the most universally accepted format for humor. A good
resource is Witty World International Cartoon Magazine by
Creators Syndicate 310-337-7003. If you are presenting to a small group you can hold up
the magazine or pass it around. If you want to use the cartoon or comic strip in a visual
you may need permission from the copyright holder. Always read the caption for a foreign
audience and give them time to mentally translate what you say. It may take what seems to
be forever (4-6 seconds) for the idea to sink in.
Cartoons and comic strips are seen in newspapers and magazines in most areas of the world.
Newsstands in large cities usually have
foreign periodicals or you may find them in large libraries. It
might be fun to collect cartoons and comic strips when you travel
so you have a ready supply when you need one for a presentation.
Be careful about your selection of cartoons. Many American
cartoons would totally bomb if used outside the U.S. Much of our
humor is based on making fun of someone else. This type of humor
is not understood in most areas of the world and is considered
disrespectful.
Other forms of visual humor that transcend most cultural barriers
are juggling and magic. I don't do either, but good resources are
available. Speaking With Magic is a book by Michael Jeffreys that
not only teaches you simple tricks, but gives you the points you
can relate to the trick. I got my copy from Royal Publishing, Box
1120, Glendora, CA 91740 Phone (818) 335-8069. For juggling and
other magic books call or write for Morris Costume's Catalog,
3108 Monroe Road, Charlotte, NC 28205 Phone (704) 332-3304. There is a charge for the
catalog, but it's worth it.
Words
Terminology is different in most areas of the world even if the
country is English based. Highly tested humor that would work
anywhere in the U.S. may fall flat in another country simply
because the audience doesn't understand one of the words. For
example, in Australia, break out sessions are called syndicates.
If you were making a joke that used the word syndicate, you may
totally confuse the audience and they won't laugh. People from
most other countries will not relate easily if you mention miles
per gallon or miles per hour. You should avoid talking about
seasons, sports figures or celebrities that don't have world-wide
name recognition. Rethink all humor you normally use and try to
find problematic words. This is difficult to do by yourself. Try
to find a person familiar with the local culture to help you.
When using translators, humor is tougher because timing and word play don't translate
well. You might have to slow down
considerably because of interpretation. Some speakers use half
sentences to keep up the pace. This is very difficult and
requires practice.
Speakers have been known to have fun with interpreters (of
course, I would never do this). An unnamed speaker I know purposely mumbled to his
interpreter to see what would happen. The interpreter mumbled back. Then the speaker
mumbled again. It was hilarious.
Even when the audience speaks English they may not be able to
understand your accent. Check with locals to see if you can be
easily understood. You may have to adjust your normal delivery
and rate of pitch slightly.
Art Gliner, a long- time humor trainer, gave me this tip: He
learns how to say Happy New Year in the different languages
represented in his audience. That technique always gets a laugh
and the further away it is from New Years, the better. He also
tells me a word of welcome in the native language works well too.
A few additional tips from around the world:
*In general, Asians tend not to show excitement. Thais are an
exception. They want to have fun while they learn. Be sure to
take lots of small gifts to give out and be prepared to receive some
too.
*Do not expect standing ovations in Australia. It doesn't seem to
be part of their culture.
*Remember -the U.S. is the foreign country when you present
outside its borders. Lots of things can be different and you
should be prepared. Many countries have different standard paper
sizes and use two hole punches instead of three. Any video you
plan to use must be converted to PAL. You may need a converter to
operate equipment you bring with you.
*South of the border people don't like us to refer to ourselves
as Americans. We must remember that we are not the only ones. There are North Americans,
Central Americans and South Americans.
*In Japan you should never use self-effacing humor which is well
received in American culture. Actually, the Japanese don't like
humor in seminars at all. Conversely, Australians love humor.
The point is that every culture has its likes and dislikes when
it comes to humor. They also have customs that can be very different from our own. Your
knowledge in this area will help you create a connection with your international audience.
You must do your homework, but it is worth it because a laugh sounds the same and produces
the same good feelings in any language. End
Direct comments or questions about this article to
Tom Antion,
Box 9558, Virginia Beach, VA 23450. (757) 431-1366 Fax (757) 431-2050, Email
orders@antion.com,
